Returns Address:

Unit 1C, Darby Close Cheney Manor Ind Est Swindon, Wiltshire, SN2 2PN

Always retain your proof of posting as we will not be held responsible for items damaged or lost while being returned to the company.

Warranty Returns

If you have any issues with your purchase, please email at the earliest convenience and we will look to help you in all instances where we can.

Delivery Timescales

We always aim to ship all orders received before 2 PM the same working day.

Distance Selling Regulations 2000

Under the Distance Selling Regulations, you have the right to cancel your order within seven (7) working days of receiving your order; this seven (7) day approval period starts the day after receiving your item.

We will happily accept the return of your order providing all items in your order are returned in their original packaging and condition.

Refunds will be issued within 48 hours of receipt of your returned goods giving us time to check over them and make sure they are 100% as sent out.

We are not entitled to pay for your shipping costs when returning an item to us unless the item is damaged or we have sent the wrong item to you where we will include the cost of return shipping within your refund. Orders must be checked for damage or missing items and reported to us within 24 hours of receipt of order.

If you would like to return your order or part of the order, please send it back to the above address.  Please make sure your invoice numbers are included.